About Us

Providing our clients with the best care, support and services by "Putting You First" in everything we do!

Our Core Support Business

Quality Living Support Services we provide

To ensure our clients receive the best support, Quality Living and Support Services only provide supports within the Shared Independent Living environment.

This includes support within the home to complete activities of daily living.

Our team services clients in Townsville, Cairns and Brisbane. Speak to us today about the shared independent living vacancies we have on offer.

Two QLSS team members helping a client in the garden

Quality Living Supports

As our name says, we provide Quality Shared Independent Living (SIL) (formerly known as Supported Accommodation)
to people with a Disability who receive funding from the NDIS.

We Specialise in Supported Independent Living

Quality Living and Support Services is an NDIS Registered Provider whose specialist area is in Supported Independent Living, in any of our well-appointed homes in Townsville, Brisbane or Cairns or in your own home, provided by our trained Support Workers.

Sleep-Over Model of Support

Our Trained Support Workers are on site 24 hours a day, 7 days a week, providing quality supports until 10pm at night where they commence an inactive period, not actively providing supports. They provide supports if a situation arises during this time and commence supports again at 6am.

Putting You First

We put you first, in providing Quality Care and Supports. We are open and transparent and welcome family and stakeholders visit their family or participants in our services. We value and pride ourselves on active communication.

Active Model of Support

Like the sleep-over model our Trained Support Workers are on site 24 hours a day 7 days a week, awake at all times to provide support to participants with very high needs.


Do you provide other NDIS support services?

We specialise in providing Supported Independent Living to participants in the NDIS in our homes or their own home, as well as Independent Living Options to participants in their own home, who don’t require 24/7 care.

We also can provide Social and Community Participant (Community Access). We are especially experienced in transitioning participants who have been long term in a hospital or similar setting, mental health and participants with specific cultural needs.

We Recommend the Following Commercial Services

Quality Living and Support Services proudly acknowledges the commercial services provided to us, in all our locations, by the following local companies in Townsville.
AFI Balance Bookkeeping
BBD Design and Print
Mitchell Creative - The Digital Marketing & Design Experts

...without QLSS being the quality organisation, driving the transition forward and advocating for the client in times of crisis – I don’t think that we would be were we are today and the client certainly wouldn’t have made the level of progress they have.