Disability Support Worker - Supported Independent Living (SIL)​

You're already a great Support Worker. Now find an organisation that values it.​

If you’ve built experience in disability support, aged care, community services or mental health, you know that not all employers are the same.

The right workplace provides more than shifts. It provides support, professional development, strong leadership and the opportunity to genuinely improve people’s lives.

At Quality Living and Support Services (QLSS), we’re growing across North Queensland and looking for experienced, professional Support Workers who want to be part of a team that values quality support and long-term careers.

Why Make the Move to QLSS?

Because great support workers deserve:
• Regular and consistent rostered shifts
• Clear communication and supportive leadership
• A professional and respectful workplace culture
• Training and skill development opportunities
• Career progression opportunities
• The chance to work for a Registered NDIS Provider committed to quality outcomes

About the Role

As a Disability Support Worker, you’ll support people to live as independently as possible while achieving their goals and participating in their community.

At QLSS, you will have the opportunity to work alongside people from culturally and linguistically diverse (CALD) communities, helping them overcome barriers to accessing services and achieving their goals through the NDIS.

You will support participants with a range of complex needs, including psychosocial disabilities and trauma-related support needs, providing person-centred and culturally responsive support that respects each individual’s background, values and lived experience.

This is a rewarding opportunity to make a meaningful difference by empowering participants to build independence, navigate their supports with confidence, and improve their quality of life.

Your responsibilities will include:
• Personal care and hygiene support
• Daily living assistance and household tasks
• Medication assistance and documentation
• Community participation and social engagement
• Meal preparation and healthy living support
• SIL support within structured home environments
• Accurate record keeping and shift documentation
• Support delivered in line with individual NDIS goals and plans

What We’re Looking For

We’re seeking people who are professional, reliable, compassionate and committed to delivering high-quality support.

Essential Requirements

• Certificate III in Disability, Individual Support, Community Services
• NDIS Worker Screening Check
• Working with Children Check (Blue Card).
• Current CPR & First Aid Certificate
• NDIS Worker Orientation Module
• Current driver’s licence and reliable fully insured vehicle
• Ability to work both independently and as part of a team
• Legal right to work in Australia

Highly Desirable

• Certificate IV in Disability, Individual Support, Community Services
• Previous experience in disability, aged care, community services or mental health support
• Experience working within NDIS or SIL environments

Why Join QLSS?

• Consistent rostered shifts
• Flexible rostering that works for you
• Supportive leadership and team culture
• Training and development opportunities
• Career progression opportunities
• Meaningful work that positively impacts the lives of others

Join a Team That Invests in Its People

At QLSS, we know that quality support starts with quality staff. That’s why we’re committed to creating an environment where Support Workers are respected, supported and given opportunities to grow.

If you’re considering your next career move and want to join an organisation where your experience is recognised and valued, we’d love to hear from you.

Apply today and we’ll be in touch for a confidential conversation about your next career move.

Apply Now

We look forward to hearing from you.

Please see the FAQ below application regarding application requirements.

Step 1 of 3

Your Personal Information

Your Name(Required)
Your Email Address(Required)
Address(Required)
When is the best time for us to reach you via telephone?

FAQ

QLSS is a Registered NDIS SIL Provider we are subject to high-quality standards and independent audits, suitability assessments, reporting requirements and worker screening checks.

SIL providers deliver in-home supports so that people with a disability get help or supervision to live as independently as possible, including in shared accommodation. It may involve personal care and other daily tasks such as showering, dressing, cooking and cleaning.

We will require the following prior to recruitment: 

  • Certificate III / IV in Individual Support, 
  • Australian Driver’s License, 
  • Comprehensive Car Insurance (Business Use), 
  • First Aid Certificate, 
  • CPR Certificate, 
  • NDIS Worker Screening Check, 
  • Working with Children Check (Blue Card).

If you are in the process of obtaining the certifications above, we welcome your to apply with the information you have available now. We will be in touch to request all the above documents to finalise your application.

To provide our clients with the best service, with the greatest flexibility, we are seeking qualified applicants with Cert III in Individual Support (Disability). This course is availble from TAFE Queensland and other accredited training providers.

You will need a current copy of your CPR & First Aid Certificates.

  • HLTAID009 – Provide cardiopulmonary resuscitation (CPR) Course & Certification: This certification is valid for one year and it is a requirement that it is renewed annually. This practical training course covers the knowledge and skills required to provide cardiopulmonary resuscitation (CPR) including how to respond to and manage cardiac and breathing-related emergencies through the application of DRSABCD and CPR.
  • HLTAID011 – Provide First Aid (Includes CPR) Course & Certification: First Aid certifications are required to be renewed every 3 years. Most training providers will combine this with the CPR course above. This training will enable you to respond to and manage first aid incidences, providing care until qualified emergency help arrives.

Yes, you will need your own vehicle for this role. Approved travel is recorded via an NDIS record of service and approved mileage is reimbursed to you.

Additional vehicle requirements are:

  • A current/valid Australian Drivers Licence
  • Comprehensive Car Insurance that specifies you are able to use your vehicle for Business Use. Read More >

To work or volunteer with adults or children with disabilities in Queensland, you will need a disability worker screening clearance – No Card, No Start. If you currently hold a valid NDIS worker screening clearance issued in another state or territory in Australia, you do not need to reapply for an NDIS worker screening clearance in Queensland.

You will need both a disability worker screening clearance (NDIS or Queensland disability worker screening) as well as a blue card or exemption card. Workers who need both checks can apply for both checks together. Visit https://www.workerscreening.qld.gov.au/ to make a combined application.

...without QLSS being the quality organisation, driving the transition forward and advocating for the client in times of crisis – I don’t think that we would be where we are today and the client certainly wouldn’t have made the level of progress they have.