Fully Registered NDIS Provider - Supported Independent Living

Townsville, Cairns, Mount Isa, Brisbane

Support Coordination

What is Support Coordination?

Navigating the National Disability Insurance Scheme (NDIS) can sometimes feel overwhelming. Between understanding your funding, finding suitable providers, managing appointments, and working towards your goals, it’s easy to wonder where to start.

That’s where a Support Coordinator comes in.

A Support Coordinator works alongside you to help you understand your NDIS plan, connect with the right supports, and build the confidence to manage your services over time. Their role isn’t to make decisions for you – they’re there to empower you to make informed choices and get the best possible outcomes from your plan.

Whether you’re new to the NDIS or have been a participant for several years, Support Coordination can make navigating your journey much easier.

Make Your Plan Work for You
Support Coordination For Queensland

QLSS Support Coordination services:

Level 1: Support Connection

Helping you get started and build the skills to connect with supports independently.

Level 2: Coordination of support

Ongoing coordination to help you manage multiple services and work towards your goals.

Level 3: Specialist Support Coordination

More intensive support for participants with complex needs or situations.

Marlene Male
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How can a Support Coordinator help me?

QLSS support coordinators can assist you to understand your priorities and support your NDIS goals through the following actions:

  • Providing expert guidance and tailored support every step of the way
  • Support you I understand how to use your plan to reach your goals
  • Assist you to identify support providers in the community
  • Support to manage NDIS providers, including organising service agreements
  • Empower you to access the range of supports identified in your NDIS plan
  • Empower you to take control of your NDIS journey
  • Help to understand rules and responsibilities
  • Help to understand and maximise your NDIS plan
  • Research and support linkage into other government services
  • Implement the NDIS plan
  • Connecting you with the right services including informal supports, local community NDIS providers and government services.
  • Explore job options with you – help you to find something meaningful
  • Work through your accommodation needs
  • Assist to access the opportunities your NDIS plan offers
  • Outcome reporting to the NDIA
  • Support your confidence in navigating the NDIS and to manage and use your supports effectively.
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...without QLSS being the quality organisation, driving the transition forward and advocating for the client in times of crisis – I don’t think that we would be where we are today and the client certainly wouldn’t have made the level of progress they have.

Queensland Health